Refund policy

30-Day Return Policy

You may request a return within 30 days of delivery.

To be eligible, the item must be unused, in the same condition you received it, and in its original packaging. Proof of purchase is required.

To start a return, email support@bloomhavendecor.com with your order number and the reason for your return. If approved, we will provide return instructions and the return address. Items sent back without prior authorization may not be accepted.

Damaged, defective, or incorrect items

Please contact us promptly after delivery and include photos of the item and packaging. For confirmed quality issues or incorrect items, Bloomhaven Decor will cover reasonable return shipping costs and arrange a replacement or refund.

Change-of-mind returns

For non-quality returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds

After we receive and inspect the return, we will notify you of the decision. Approved refunds are issued to the original payment method within 10 business days. Your bank or payment provider may need additional time to post the refund.

Cancellations

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after an order has entered fulfillment or shipped.

Questions? Email support@bloomhavendecor.com.