Frequently Asked Questions
Where do you ship?
We currently ship within the United States only.
How much is shipping?
Standard shipping is $4.99. Orders of $49.99 or more qualify for free U.S. shipping.
How long will delivery take?
Standard delivery is estimated at 3–5 business days. Timing may vary by destination, carrier, weather, and seasonal volume.
Where do orders ship from?
Orders ship from our U.S. warehouse.
Will I receive tracking information?
When your order is on its way, we’ll email tracking information when available.
Can I change or cancel my order?
Email support@bloomhavendecor.com as soon as possible. We’ll do our best to help before fulfillment begins, but changes may not be possible once an order has shipped.
What is your return policy?
You may request a return within 30 days of receiving an eligible item. Please see our Returns and Refunds page for full details.
Are the colors exactly the same as shown online?
We aim to represent every item accurately. Colors can vary slightly because of screen settings and lighting.
Can I use artificial flowers outdoors?
Please check the product page for material and care details. For the best appearance and longevity, follow the recommended placement and care instructions for each item.